PRIVACY POLICY
The Educoach also known as MSK Coaching – Mindset & Performance Coaching
Effective Date: 25/11/2025

  1. INTRODUCTION
    This Privacy Policy explains how The Educoach, also known as MSK Coaching collects, uses, stores, and protects personal data in compliance with:
    • GDPR (EU General Data Protection Regulation)
    • Irish Data Protection Act 2018
    • Spanish LOPDGDD

  2. DATA CONTROLLER
    Marie Sweeney Khalifa, The Educoach
    F26R668
    mariesweeneykhalifa@outlook.com
    +353 87 210 3456

  3. DATA WE COLLECT
    We may collect the following information:
    • Name, email address, phone number
    • Parent/guardian contact details (for minors)
    • Age and date of birth
    • Session notes and coaching progress information
    • Payment information (processed securely via third-party processors)
    • WhatsApp communication for session logistics/check-ins
    • Website cookies

  4. HOW DATA IS USED
    Data is used to:
    • Deliver coaching services
    • Track progress within the programme
    • Communicate sessions, changes, or check-ins
    • Provide parent updates
    • Maintain secure records
    • Process payments
    • Maintain legal and safeguarding obligations
    • Improve programme quality

  5. LEGAL BASIS FOR PROCESSING
    We process data under the following GDPR bases:
    • Contract (providing coaching services)
    • Consent (especially for minors—parental consent required)
    • Legitimate interest (programme improvements and safety)
    • Legal obligation (safeguarding disclosures if required)

  6. DATA STORAGE
    Data is stored securely using encrypted digital storage.
    Session notes, consent forms, and safeguarding records are kept in password-protected files accessible only to the coach.

  7. DATA RETENTION
    We retain:
    • Session notes for 3–7 years (industry standard)
    • Consent forms for as long as the coaching relationship exists
    • WhatsApp messages for no longer than necessary
    • Payment records per financial regulations

  8. SHARING OF DATA
    Your data is NOT shared with any third party except:
    • When required by safeguarding laws or to protect a young person
    • When a parent/guardian is entitled to updates (for minors)
    • When using payment processors or digital platforms (who are GDPR compliant)

We do NOT sell or trade personal information.

  1. YOUNG PEOPLE (16–17 YEARS)
    For minors:
    • Written parental consent is required
    • Parents receive scheduled progress updates as agreed
    • The young person’s confidentiality is respected unless safety becomes a concern

  2. YOUR RIGHTS
    Under GDPR you have the right to:
    • Access your data
    • Request corrections
    • Request deletion
    • Restrict processing
    • Object to processing
    • Request data portability
    • Withdraw consent at any time

Requests can be made by emailing mariesweeneykhalifa@outlook.com.

  1. COOKIES
    This website uses cookies to:
    • Improve user experience
    • Track anonymous analytics
    • Store user preferences
    Users can disable cookies at any time via browser settings.

  2. BREACH PROCEDURES
    In the event of a data breach, affected individuals will be notified within 72 hours as required by GDPR.

  3. CONTACT
    For any questions or requests, contact:
    Marie Sweeney
    mariesweeneykhalifa@outlook.com
    087 210 3456